Who Are We?

Department Structure

The Denton County Sheriff’s Department Communications Division is comprised of 27 employees.  We are comprised of 1 Captain, 1 Lieutenant, 3 Sergeants, 3 Corporals, 17 Communications Officers and 2 Communications Officers I,  providing 24 hour Emergency Services to the citizens of Denton County.   Each employee obtains a  Telecommunication Operator Certification by the State of Texas; obtains TCIC/NCIC Certification by the State of Texas; obtains Emergency Medical Dispatch certification by the NAEMD and specialized training in the Computer Aided Dispatch and Denton County Criminal Justice Computer System through our own in-house training department.

Agencies We Service

The Communications Division handles 911 and Non-Emergency service for the unincorporated areas of Denton County as well as the following Cities / Towns:  Argyle, Aubrey, Bartonville, Corinth, Double Oak, Hickory Creek, Justin, Krum, Little Elm, Marshall Creek, Northlake, Oak Point, Pilot Point, Ponder, Sanger and Trophy Club.  We also dispatch Fire/EMS service for the above cities and the City of Roanoke; as well as providing dispatch service for the Denton County Constable Offices, Fire Marshal, Texas Parks and Wildlife and the Texas Department of Public Safety Denton / Sanger Troopers.  For more information on these agencies and the services we provide, see Services.

Call Statistics

During Fiscal Year 05-06, the Communications Division handled over 330,000 calls from the public and other agencies.  Of those calls, over 147,000 Public Requests for Service were made for the agencies served by the Department.  This Fiscal Year, the Department expects to process close to 360,000 calls from the public and other agencies and close to 160,000 Public Requests for services. 

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